Sturdy Infrastructure

We provide end-to end services that operate, monitor, and cover the entire span of IT Infrastructure right from application management to storage management. Our services help clients in mitigating risks; optimize their IT infrastructure, gain access to niche skills improve response-times, and improve their business efficiencies.

  • Desktop Management
  • Server Management
  • Application Management
  • Network Management
  • Storage Management
  • Database Management
  • Security Management

  • Exhaustive power back up systems.
  • Telephony redundancy and hardware infrastructure that includes built-in backup systems.
  • Stringent SLA's with all our suppliers and vendors.
  • A fully documented and tested business continuity and disaster recovery plan.
  • High end telecommunication equipment - Cisco Routers.
  • IBM servers.
  • Detailed back up and disaster recovery systems.
  • Microsoft Exchange Server 2013 to ensure a good user experience .
  • Microsoft TMG,CISCO PIX firewalls to ensure data security .

  • Customized front-end CRM solutions, specific to both the client's needs.
  • Customized detailed reports, showing total program performance.
  • Voice and data integration.
  • Remote monitoring.

  • Information Security Risk Management (ISRM) to identify priorities and mitigate risk.
  • Risk scorecard to priorities risk mitigation plans at the organization level and at the client program level.
  • Employees undergo reference checks and background checks.
  • They also have to sign an NDA and accepted use policy.
  • 100 percent of frisking for all employees for different types of media including tape, laptops, CD's and USB drives.
  • Visitors are also screened and frisked though metal detectors and hand frisking machines.
  • Audits-internal, client, and external.
  • Anti-fraud policy in place.

Join Our Team

We At AITPL are always searching for new talents, Explore our Job Openings to be a part of AITPL to shape your career.


The first BPO as AITPL set up in the Kashmir valley was one and only of its kind. AITPL met with great challenging farm duties and responsibilities.AITPL is a trusted in bringing to bear our considerable BPO expertise and technology to create value for our clients.